Shipping policy
Shipping Policy
We ship worldwide from our fulfilment centre. Delivery times below are estimates for transit time after your order has been processed and dispatched, and are not guaranteed — carrier delays, customs clearance, and public holidays can affect delivery.
|
Destination |
Estimated delivery |
|
United Kingdom |
2-3 working days |
|
Europe (EU) |
5-7 working days |
|
United States |
up to 10 working days |
|
Dubai / UAE |
up to 10 working days |
|
Australia |
up to 14 working days |
[TO CONFIRM WITH OPERATOR: order processing time before dispatch — e.g. "orders are processed within 1-2 business days before shipping" — add here once confirmed.]
Customs & Duties
For orders shipped outside the United Kingdom and the European Union (including the United States, Australia, and the UAE), the recipient may be responsible for import duties, taxes, and customs clearance fees charged by the destination country. These charges are not included in the order total and are the customer's responsibility.
Tracking
You will receive a tracking link by email once your order has been dispatched. If you haven't received a shipping confirmation within [X business days — confirm with operator], please contact support@mobaswimwear.com.
Lost or Delayed Parcels
If your order has not arrived within the estimated delivery window, please contact us at support@mobaswimwear.com with your order number so we can investigate with the carrier.